Privacy Policy

Introduction

PLASCAR INDUSTRIA DE COMPONENTES PLASTICOS LTDA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our company or use our services.

By engaging with our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

In the course of our industrial manufacturing operations, we may collect the following types of information:

• Business Contact Information: Company name, contact person name, job title, address, phone number, and email address for business partners and customers.
• Technical Specifications: Product requirements, engineering specifications, and technical documentation provided for custom manufacturing projects.
• Transaction Information: Purchase orders, invoices, payment details, and delivery information.
• Communication Records: Correspondence related to quotes, orders, technical support, and business communications.
• Quality Documentation: Testing data, certifications, and quality assurance records related to supplied products.

How We Use Your Information

We use the collected information for the following purposes:

• To process quotes, orders, and manufacturing projects
• To manufacture products according to customer specifications
• To communicate about orders, deliveries, and technical matters
• To provide technical support and after-sales service
• To process payments and manage accounts receivable
• To maintain quality records and certifications
• To improve our products and services
• To comply with legal and regulatory requirements

Data Security

We implement appropriate technical and organizational security measures to protect your business information against unauthorized access, alteration, disclosure, or destruction. Technical specifications and proprietary information are treated with strict confidentiality and protected according to industry standards.

Access to sensitive business information is restricted to authorized personnel who require it for their job functions.

Data Retention

We retain your information for the periods required by Brazilian commercial, tax, and quality management regulations. Quality records and technical documentation may be retained for extended periods as required by industry standards and customer requirements.

Information Sharing

We do not sell, trade, or rent your business information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• With logistics partners for product delivery
• With certification bodies for quality audits (as required)
• To comply with legal obligations, court orders, or regulatory requirements
• To protect our rights, property, or safety
• With service providers who assist in our operations (under strict confidentiality agreements)

Confidentiality of Technical Information

We understand the sensitive nature of technical specifications, proprietary designs, and engineering data shared by our customers. We maintain strict confidentiality protocols to protect this information:

• Technical specifications are stored securely and accessed only by authorized engineering personnel
• Non-disclosure agreements are honored and enforced
• Proprietary designs are protected from unauthorized disclosure
• Customer intellectual property is treated with the highest level of confidentiality

Your Rights

In accordance with Brazilian data protection laws (LGPD - Lei Geral de Proteção de Dados), you have the right to:

• Access your personal and business data held by us
• Request correction of inaccurate or incomplete data
• Request deletion of your data (subject to legal retention requirements)
• Object to the processing of your data
• Request data portability
• Withdraw consent at any time
• File a complaint with the National Data Protection Authority (ANPD)

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify our business partners of any significant changes and update the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your information, please contact us: